Three consecutive failed login attempts will cause the system to automatically lock you out. To avoid being locked out of your account, if you cannot remember your password, use the Password Recovery fature. If you are locked out of your account, please send an email message to nidilrrapr@rti.org and ask that your password be reset.

Accounts that are inactive for a period of 18 months will be automatically disabled and can be reinstated only with approval from NIDILRR. If your account has been disabled, you may send an email message to nidilrrapr@rti.org requesting that your access be reinstated. RTI will then contact NIDILRR and request the necessary approval.